PEPTIDÁE

Payment and Shipping Policy

Last Updated: July 1, 2026

Scope

This Payment and Shipping Policy outlines the terms governing order processing, payment methods, product delivery, and the transfer of responsibility for products sold by PEPTIDÁE.

All products offered by PEPTIDÁE are intended exclusively for laboratory research purposes and are supplied within Business-to-Business (B2B) commercial relationships.

By placing an order, the customer confirms that they have read and accepted this Policy.

Order Processing

Orders may be placed online through our website 24 hours a day, 7 days a week.

Orders are processed during normal business hours on working days.

After an order is placed, the customer will receive an automatic email confirming receipt of the order.

The order confirmation email does not constitute final acceptance of the order or the conclusion of a commercial contract.

PEPTIDÁE reserves the right to request additional information before accepting an order or to refuse or cancel any order whenever there are reasonable concerns regarding its legality, compliance, or intended purpose.

Product Availability

All orders are subject to product availability.

If a product becomes unavailable after an order has been placed, the customer will be informed as soon as reasonably possible.

In such cases, PEPTIDÁE may offer one of the following options:

Partial shipment of the available products
Shipment of the unavailable product as soon as it becomes back in stock
Cancellation of the unavailable product and refund of any amounts paid for that item, where applicable.

Payment Methods

PEPTIDÁE may accept one or more of the following payment methods:

Credit or debit card (Visa, Mastercard, and other accepted cards)
Bank transfer
Alternative payment methods available during checkout

All payments are processed through authorized payment service providers and benefit from modern security and encryption technologies.

PEPTIDÁE does not store or have access to customers' complete payment card information.

Payment Currency

Product prices are displayed in the currency selected on the website.

If payment is made using a card issued in another currency, the card issuer may apply its own exchange rate and additional fees, over which PEPTIDÁE has no control.

Payment Processing

Orders are processed after payment has been successfully confirmed or, in the case of bank transfers, once the funds have been received in the designated bank account.

If payment is declined, cancelled, or cannot be authorized, the order will not be processed.

Product Delivery

Products are shipped through courier companies selected by PEPTIDÁE.

Available shipping methods may vary depending on the destination country and the size of the order.

Once the shipment has been dispatched, the customer will receive tracking information whenever available.

Delivery Times

Delivery times displayed on the website are estimates only and may vary depending on:

Destination country
Customs clearance procedures (where applicable)
Seasonal periods
Carrier logistics
Events beyond PEPTIDÁE's reasonable control

PEPTIDÁE makes every reasonable effort to meet estimated delivery times; however, these estimates do not constitute a contractual guarantee.

Shipping Costs

Shipping costs are calculated automatically during checkout and displayed before the order is finalized.

In certain situations, PEPTIDÁE may offer free shipping as part of promotional campaigns or for orders meeting specified conditions.

Transfer of Risk

The risk of loss or damage to the products transfers to the customer upon delivery of the shipment to the address specified in the order.

The customer is responsible for inspecting the shipment upon delivery and reporting any visible damage in accordance with the procedure described in the Returns and Complaints Policy.

International Deliveries

PEPTIDÁE ships to numerous countries in accordance with applicable laws and regulations.

The customer is solely responsible for:

Verifying that the products may legally be imported into the destination country
Obtaining any required permits or authorizations
Paying any applicable customs duties, VAT, local taxes, or other governmental charges

PEPTIDÁE shall not be held liable for delays, confiscation of products, or refusal by customs authorities to allow product importation.

Shipping Address

The customer is responsible for providing complete and accurate shipping information. PEPTIDÁE shall not be liable for delays, additional costs, or failed deliveries resulting from incorrect or incomplete shipping details.

Force Majeure

PEPTIDÁE shall not be liable for delays or failure to perform its contractual obligations resulting from events beyond its reasonable control, including but not limited to:

Natural disasters
Fire
Armed conflicts
Pandemics
Labor strikes
Transportation service disruptions
Governmental restrictions
Any other force majeure event

Compliance

All products sold by PEPTIDÁE are intended exclusively for laboratory research purposes.

By placing an order, the customer confirms that they:

Are at least 18 years of age
Are acting within a Business-to-Business (B2B) commercial relationship
Understand the nature of the products being purchased
Will comply with all applicable laws and regulations

Contact

For any questions regarding orders, payments, or product deliveries, please contact our support team using the information provided on the Contact page.

We are committed to responding to all inquiries promptly, professionally, and transparently.

LEGAL DISCLAIMER

The products offered on this website are intended strictly for laboratory research purposes only. They are not medicines, dietary supplements, or cosmetic products, and are not intended for human or veterinary use.

By purchasing products from this website, customers confirm that they comply with all applicable laws and regulations in their respective jurisdiction.

Payment and Delivery